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CareerSource South Florida > Supporting Documents > Training Materials > Tier 1 Training > Customer Service  

Supporting Documents

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Customer Service Study Guide.pdf
Customer Service Study GuideUse SHIFT+ENTER to open the menu (new window).
2/27/2018 11:03 AMAndrew Miller
Lesson 1 Introduction to Customer Service Handout.pdf
Lesson 1 Introduction to Customer Service HandoutUse SHIFT+ENTER to open the menu (new window).
2/27/2018 11:10 AMAndrew Miller
Lesson 1 Introduction to Customer Service PowerPoint Version.pptx
Lesson 1 Introduction to Customer Service PowerPoint VersionUse SHIFT+ENTER to open the menu (new window).
2/27/2018 11:03 AMAndrew Miller
Lesson 2 Dealing with Difficult Customers Handout.pdf
Lesson 2 Dealing with Difficult Customers HandoutUse SHIFT+ENTER to open the menu (new window).
2/27/2018 11:10 AMAndrew Miller
Lesson 2 Dealing with Difficult Customers PowerPoint Version.pptx
Lesson 2 Dealing with Difficult Customers PowerPoint VersionUse SHIFT+ENTER to open the menu (new window).
2/27/2018 11:03 AMAndrew Miller